Frequently Asked Questions
Quick answers to the questions Sydney businesses ask us most about cool room and freezer repairs. Cannot find your answer? Call us on 1300 669 353.
My cool room or freezer has stopped working. Does it just need more gas?
It is rarely just a gas issue. While low refrigerant can be a factor, a cooling system failure often stems from complex electrical faults, faulty fan motors, or mechanical wear. Because these systems are intricate, you need a qualified refrigeration mechanic to perform a detailed diagnostic assessment to identify the root cause and ensure a lasting repair.
My commercial cool room is tripping the circuit breaker. What should I do?
Call a refrigeration mechanic first. While it is tempting to call an electrician, a refrigeration mechanic is the better choice. We can diagnose and repair both the electrical components and the refrigeration system itself. Calling us first saves you money by avoiding the “double-up” cost of hiring an electrician who cannot handle the refrigerant or mechanical aspects of the unit.
What is your warranty policy?
We stand behind our workmanship. Every commercial refrigeration repair is backed by one of the industry’s best limited warranties, covering up to 12 months on parts and labor for the components replaced during the repair.