Thanks for the opportunity to provide feedback.
I was disappointed to have to replace the compressor on the main bench fridge having specifically asked you to provide regular servicing to the fridges to avoid a situation like that.
But, these things happen, and I have no problems with your response times and work completed.
I am sorry to say though – and I think you gathered this on the day – that I was unimpressed with you sliding a blank touch screen in front of me and saying “sign this”.
You should have given me an indication that this is the invoice, this is the work done, this is the amount due, etc etc. Maybe through our relaxed, friendly conversations, I gave you the impression I didn’t care how much it costs to fix the fridges. This is not the case. I am very serious about this job and about this café and the maintenance of the equipment.
We think your service is great and prompt.
I cannot think of anything you could do to make it better
Brendan and his team at BM Refrigeration provide exceptional customer service that’s friendly, fast, efficient and most importantly reliable. Their costs are transparent and reasonable. We highly recommend their 5 star service.
Thanks again for your help, the technical staff came early this morning, which is really good for us. Everything has been fixed. I would like to give 5 stars for your service.
I thought that your customer service was excellent. Your helpful advice and information about our refrigerator was exceptional and I would recommend your service to friends and collegues.
However, finances are not in my control and our head teacher and principal are in discussion about purchasing a new Skope refrigerator.
So, for the time being the other refrigerator will not be repaired until a final decision is made. I thank you for your prompt service though.
Brendan and Brett from BM Refrigeration are true heroes of the industry. Prompt, professional service by blokes who stand by their work. Wholeheartedly recommend that you trust no other with your fridges.
Job done right the first time, every time.
Thanks again for your help, the club is very happy with the ice machine and will be in touch for servicing requirements when they are due
Everything! the support is second to none!!
I’ve always found BM refrigeration to be on time and knowledgeable at every asking.
Also would have no hesitation in recommending them to other business’s.
Just want to say how amazing service was by Brett this morning, he was generally great help and very informative.
Please pass on my best regards,
We think your service is great and prompt. I cannot think of anything you could do to make it better
I have been using the services of BM refrigeration Services for around 2 years now. We have a range of standalone fridges and under counter units.
Brendan is always prompt, professional and pleasure to deal with.
All the jobs carried out by BM Refrigeration Services, be it big or small have been completed with quality workmanship and excellent communication.
I can wholeheartedly recommend the services of BM Refrigeration Services.
Just letting you know I am extremely happy with the service we received on our commercial kitchen glass door refrigerator from your company both repairs and service men.
We had the base recovered with stainless steel as the paint was peeling and I am more than happy at how it turned out.
Fantastic service as usual. 10/10
I have employed the services of BM Refrigeration in my pizza outlets for the past 4 years. I have worked closely with Brendan to service and maintain all of my refrigeration and Air conditioning equipment.
I would have no hesitation in recommending Brendan and BM Refrigeration to any business for their refrigeration needs.
I have no words to express my gratitude. Your are a gem of person, you promise & you deliver it.
Everything looking good
We love your service. We’ll like you on facebook for support.
The food safety council came for inspection the day after you installed it.
He was checking around the Coolroom and fridge and since it was working well we were able to get 5 star for food safety.
I really need to thank you for fixing it in such a short notice.
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